FAQ

SRC Dairy Farms

How is the production of your is environmentally sustainable?

We feed our cows with balance ration. This helps to reduce methane emission through belching. We use biogas digester where all cow dung is being digested to produce biogas and this biogas is used to produce electricity and for heating of milk. Digestate come out from digester is further used to produce organic fertilizer like vermicompost, phosphocompost, vermiwash and bioslurry. This completes the cycle by enriching soil fertility.

What kind of fodder do these cows eat?

They are fed ‘Total Meal Ration ‘that includes wholesome meals of corn silage, concentrated feed and mineral supplements. Forages are grown under expert guidance in contract farming and we use organic manure produced in our farm to grow fodder.

What makes Single-Origin SRC Farms Product special?

Our milk is harvested in mechanized way to maintain its freshness. No adulteration, no preservatives, no antibiotic residue, toxin free etc makes it far better source than procured milk. Our Single-Origin dairy products have one source, making them retain their original condition in their purest form right up to your doorstep.

Are there any health benefits associated with consuming Single-Origin Product?

There are no middlemen involved. We source and transport it directly from our farms, making it 100% pure, rich, and safe to consume. Thus, you receive fresh, clean, adulteration free, preservatives free, antibiotic free, toxin free milk and milk products. This all will indirectly add positively in good health.

Do you inject hormone to your cows?

Oxytocin is a hormone is being injected for letdown of milk. This is very harmful for cow health and for human health as well. We have such a process set before milking that out 100% cows give milk naturally. We never inject such hormone on our cows.

What is so special about SRC Farms Cow Milk?

SRC Farms provides 100% Single Origin milk from SRC Dairy farm in Hooghly. Utilizing an automated system, the milk remains untouched by humans and is delivered fresh within 24 hours of milking. SRC Farms offers antibiotic free, preservative free, toxin free, unadulterated, clean, and low-bacterial count milk with stringent control and constant chilling at 4°C. It provides a protein-rich, distinct-flavoured creamier milk than regular milk.

Are your Single-Origin products cruelty-free?

Our cows are cared for with complete mental, physical, and emotional support. A natural habitat welcomes them, making them feel at home and giving you cruelty-free products.

SRC Farms Milk and Milk Product Quality

Do I need to boil SRC Farms Milk?

It's mandatory to boil milk before consumption, as it reaches to your doorstep post milking in the most natural form.

What is A2 milk?

Most milk brands today are supplying cow milk which contains both A1 & A2 proteins, while the A2 milk comes from cows with A2A2 genes that naturally produce milk with only A2 proteins. The difference between the two kinds of milk is that A1 protein contains histamine amino acid which a few people are allergic to. While the A2 variant is comparatively easier to digest for such people.

What is the composition of the milk?

SRC Farms offers non standardised, antibiotic free, preservative free, toxin free, unadulterated, clean, and low-bacterial count cow milk with stringent control and constant chilling at 4°C. It provides a protein-rich, distinct-flavoured creamier milk than regular milk.

Is your milk is being organic milk?

Providing organic milk is highly challenging but residue free is possible. We feed balance feed and all our feed ingredients are being tested for toxin, pesticide residue, heavy metals and other antinutritional factors. Thus, it makes our milk zero residue milk.

At what temperature is the milk preserved?

Milk is preserved at the optimal temperature of 4°C, which allows a low bacterial count, increases shelf life, and maintains excellent quality and freshness. So, we believe harvest best quality and maintain its purity till your doorstep.

“This milk is antibiotic free.” Please explain.

We prioritize cow health with cow comfort, balanced diet, regular vaccines and topmost barn hygiene that reduces the need for antibiotics. Cows, when sick, rely on homeopathy and naturopathy treatments. In case if antibiotic is given then we separate that milk and milk is being discarded.

How is the quality of your Product ensured?

We have inhouse laboratory. Our rigorous quality checks at all touchpoints in the production and supply chain ensure our dairy product retains its original state and reaches you in its purest form.

Are there any additives or preservatives in your Product?

We use single origin milk which is residue free, adulteration free, toxin free and antibiotic free. So, there is no need to add any preservatives in our milk and milk product. So, we do not use any additive and preservative in our milk and milk product.

Is your Single-Origin Product suitable for lactose-intolerant individuals?

In case of allergy to dairy products, kindly consult your doctor before consuming them.

Is your Single-Origin Product suitable for lactose-intolerant individuals?

The optimal shelf-life for ghee is 9 months, curd 3 days, and paneer 3 days.

How to Use SRC Farm’s Milk and Milk Products

Do we need to use special process while making curd from your milk at home?

Our milk has less bacterial count and we deliver it in cold chain. It helps to maintain milk acidity minimum. Thus, while making curd from our milk at home, you need to follow some proper SOP. First you have to heat milk. Once you see cream is coming up while heating then stop heating further. Keep milk till it gets around 45 degrees Celsius. This is the temperature where if put your finger in milk then you feel it warm (Look warm) but it will not harm you. This is the right time to add culture. Culture is a curd available at home. Please make sure you are frequently changing culture by buying a cup of curd at least every fifteen days. Stir the mixture and Then keep the mixture to room temperature overnight. Your curd is ready in the morning, you can consume it or you can transfer it in the refrigerator.

How we can make paneer at home from your milk?

Yes, you can make a very good paneer at home. Heat the milk first till you see crème portion is coming up in milk pot. Then maintain this temperature by stirring milk by spoon for 5 minutes. Simultaneously take 2-3 juicy lemons for 1 litre of milk, squeeze all in cup of portable water in a pot and heat the mixture. Pour this lemon mixed water in milk slowly. Observe the coagulation. Once you see slight coagulation in milk then stop putting more lemon water. Wait for 8-10 minutes. Whole solids in milk are coagulated and you can see separated yellowish water in mixture. Then sieve it in muslin cloth. Squeeze maximum water out and tight the muslin cloth. Put some weight on it for an hour. Then you can put it in refrigerator. Paneer is ready 2-3 hours after refrigeration. If you want a specific shape then you have to put this muslin cloth in perforated pot.

How can I use SRC Farms ghee in my cooking?

Use it while cooking, baking, or to add flavour to your dishes.

Can I use SRC Farms Paneer in recipes other than Indian cuisine?

Yes, SRC Farms Paneer, with its rich texture and delicious flavour, goes with any cuisine.

How should I store your Product?

Ghee can be stored at cool and dry place in kitchen. Paneer and curd have to store in refrigerator and must be consumed before expiry date. Milk if not used immediately after delivery, then it needs to keep in refrigerator. Please keep in mind if milk is kept in refrigerator, then while using shake the milk bottle gently, keep the bottle at room temperature for 5-10 minutes and then heat the milk at low flame.

Can I freeze your Single-Origin Paneer?

Use paneer within three days and store it in refrigerator. Need not to freeze it.

Milk Subscription, Milk delivery and My Account

How can I place an order of your dairy products?

Login to our Customer Mobile App.

Android App

iOS App

What payment methods do you accept?

We accept UPI, Internet banking and all major debit and credit cards.

What benefits do I get by subscribing to your dairy products?

You're first to get access to discounts, offers, and other benefits.

Is there a minimum subscription period?

There is no minimum subscription period.

Can I modify or cancel my order after it has been placed?

Yes, you can modify or cancel your order through app till 6 PM of previous day of your delivery date.

How long does it take for orders to be delivered?

If you ordered milk, Dahi and Paneer before 6PM then your order will be delivered next day morning before 8AM. Other milk products like Ghee will take 2 working days to deliver your order.

Is there a minimum order requirement?

No, there is no minimum order requirement.

How will you transport the milk?

Our refrigerated vehicle ensures consistent milk quality. GPS monitoring and tracking keep a check on route from the company depot to your local area. There after all these door-to-door deliveries are being monitored with an SRC Farms app.

How will you maintain an optimal temperature during transportation?

We use tamperproof packaging. It is then transported in a refrigerated vehicle that maintains the 4°C temperature throughout.

Refer and Earn

How to get benefit of refer and earn programme?

To receive a reward, a referee must add at least Rs.2000 to their wallet or make a minimum purchase of Rs.2000 only.

What is the reward?

A referrer will get three lit milk free and a referee will get one lit milk free. A referee (A Friend whom referrer is inviting) should not be SRC Farms existing customer. A Referrer can be existing or non-existing consumer of SRC Farms. A referee must be non-existing customer.

How to use this offer?

When registering, referee must utilise a referral code. Both the referrer and the referee cannot avail the offer if the referee logs in without entering the referral code.

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